They keep hiding information as much as they can when it comes to reaching someone. Try to see how hard they make it contact them on their site and that alone should raise flags. They now have a supposed US office, but I don't think I was ever able to reach anyone either. Try reaching someone or asking support and you will confirm this (maybe I'm wrong and that is their outsourced team.). Its some guys from India or Pakistan if memory serves me right. Initially, this was a supposed Australian company yet this company does not work in Australia as far I'm aware. I would be cautious to run software that comes from them based on how they operate their business. If any of your users, company or organization is using software from NCH Software, you should take precautions as they are not trustworthy.
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